Shipping policy

Shipping Policy

All of our products are carefully prepared and packaged before shipping.

Processing Time

Most of our products are made to order using 3D printing. Please allow up to 7 business days for your order to be manufactured, inspected, packaged, and prepared for shipment.

Many orders may ship sooner, but the 7-business-day processing window allows us the necessary time to manufacture and carefully inspect each product before shipping.

Processing times may occasionally vary for large, complex, customized, or hand-painted items. If additional production time is required, we will contact you.

Shipping

Orders are shipped from the United States. Shipping costs, when applicable, are calculated and displayed at checkout before payment is completed.

The estimated delivery time shown at checkout includes the shipping service selected for your order. Please note that delivery estimates are provided by the shipping carrier and may occasionally be affected by circumstances outside our control.

Tracking

When tracking information is available, you will receive it after your order has shipped so you can follow the progress of your package.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been shipped, we may not be able to change the delivery address.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photos of the item and packaging so we can evaluate the issue and assist you.

Delivery Delays

Once a package has been transferred to the shipping carrier, delivery delays caused by weather, carrier disruptions, holidays, or other circumstances outside our control may occur.

If you have any questions regarding the shipping of your order, please contact us.